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CMA's Digital Markets Taskforce call launched

8 Jul 2020

The Competition and Markets Authority is leading a Digital Markets Taskforce to provide advice to the Government on the potential design and implementation of pro-competitive measures for... Read more…

Mental health in independent retail

8 Jul 2020

Coronavirus is clearly having a huge impact on retail workers but one ofthe impacts that is often overlooked is its effect on the mental wellbeing of those working in our stores.
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Government Response Call for Evidence on Violence and Abuse towards shop staff

7 Jul 2020

The Government has now published its response to the Call for Evidence on Violence and Abuse towards shop staff which closed in June 2019.
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Best Small Shops competition 2020 relaunched with new COVID-19 innovation category

2 Jul 2020

Innovative indie retailers who adapt their business to combat the impact of Covid-19 are to be recognised in a special category in Britain's Best Small Shops competition 2020
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Business and Planning Bill published in the House of Commons

2 Jul 2020

The Government has published the Business and Planning Bill in the Houseof Commons designed to make provision relating to the promotion of economic recovery and growth.
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The Maybe* 2020 Retail Report investigating what shoppers want

1 Jul 2020

To gauge the intentions of the British public, Maybe* has gathered 20,000 answers from regions across the UK to understand if and when they'll return to the shops, and what their concerns... Read more…

The continued effects of lockdown on UK shoppers

24 Jun 2020

Recent research has investigated how consumer behaviour has developed over the past few months as people have adapted their shopping styles tothe lockdown
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Get involved with Independent Bookshop Week 2020!

22 Jun 2020

From online events with bestselling authors, to a picture book celebrating key workers, to virtual bookshop crawls, plans for Independent Bookshop Week 2020 (20-27 June) are in full flow
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Local Bike Shop Day 2020 new date confirmed as Saturday 5th September

17 Jun 2020

A poll among participating retailers of Local Bike Shop Day has confirmed a new date to celebrate bike shops across the nation
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The latest Independents' Day Podcast: Retail Stories: Reopening After The Pandemic

16 Jun 2020

Catch up on this morning's Independents' Day podcast 'Retail Stories: Reopening After The Pandemic'
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The Maybe* 2020 Retail Report investigating what shoppers want

Posted on in Business News, Cycles News

Woman shoppingTo gauge the intentions of the British public, Maybe* has gathered 20,000 answers from regions across the UK to understand if and when they'll return to the shops, and what their concerns are when they do.

Statistics gathered include:

  • 90% of people surveyed plan to return to High Street shops
  • 47% of shoppers are nervous about returning to the High Street
  • 45% say they plan to shop less than they did before COVID-19
  • On the positive side, 43% say they plan to shop the same amount on the High Street as they did before COVID-19, and 7.5% say they plan to shop more than they did before!

The report also details the measures that shoppers expect to see retailers introduce in order for them to return through their doors.

Polly Barnfield, OBE, CEO of Maybe* encouraged retailers to read the report by saying "Retailers and Placemakers need be aware of what is making consumers nervous so they know what are the key factors to improve their shopping experience and how to reassure shoppers that they will be safe.

This reports helps reveal the attitudes people have towards returning to the shops but also, the pro-active action that can be taken to get more people back sooner.

We believe that it is vital that Retailers and Placemakers know what shoppers expect and how their concerns are shifting.

That's why Maybe* is delivering this ongoing research, so everyone knows what shoppers want in the 'new- normal' world we find ourselves in"

The results of all UK regions were collected via a series of Facebook posts connected to a Facebook Messenger chatbot. The survey will be re-run regularly.

If there's a question you would like to see added, please join the new Facebook Group.

Download Retail 2020: What shoppers want now.

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