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Free Whitepaper: How the retail sector can survive and thrive post-pandemic

29 Apr 2021

Armed with research data from Maybe*, a panel of retail industry expertshave collaborated to create this whitepaper with one goal - to help businesses thrive in this new era of uncertainty.... Read more…

Bank of England provide free training materials for checking bank notes

28 Apr 2021

The Bank of England has released free training materials for retailers with the aim of refreshing awareness of how to check banknotes.
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Single Use Carrier Bag Charge changes in England no longer coming into force as expected

27 Apr 2021

Defra has just confirmed that the amendments to the Single Use Carrier Bags Charges (England) Order 2015 will not be coming into force on 30th April 2021 as... Read more…

Welsh Election Party Manifesto Briefings

26 Apr 2021

A summary of what each party's manifesto will mean for small shops ahead of the Welsh Parliamentary elections on 6th May.
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Scottish Election Party Manifesto Briefings

23 Apr 2021

A summary of what each party's manifesto will mean for small shops ahead of the Scottish Parliamentary elections on 6th May.
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How Aldi's social media is rallying customers against competitors

22 Apr 2021

Maybe* investigate how Aldi used their #freecuthbert campaign to drive social media engagement and brand sentiment.
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400 shopworkers abused everyday as customers urged to "Shopkind"

22 Apr 2021

Members of the IRC and wider retail industry comes together to tackle verbal and physical abuse against shopworkers  


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Social media tips from indie businesses who have successfully diversified their proposition

14 Apr 2021

Maybe* take a look at how two independent businesses have used social media tactics to drive their businesses forwards.
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High street footfall rises 174% in England & Wales post-lockdown

14 Apr 2021

High streets across England and Wales have witnessed an immediate comeback in footfall as non-essential retailers reopened on Monday for the first time in over three months.
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New £18 million Bikeability funding coincides with Local Bike Shop Day aims

13 Apr 2021

The DfT has announced £18 million for Bikeability cycling proficiency training scheme, which fits in well with Local Bike Shop Day's aims of encouraging children to cycle back to schoolRead more…

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Pablo Escobar's brother sues Europe's most valuable fintech company for millions

Posted on in Business News, Cycles News

Recent ehammervents have once again highlighted the growing concerns centred on the UK's growing use of Buy Now Pay Later (BNPL) services.

The focus of these concerns generally tends to be on the poorly informed consumers that use the services, and the considerable amount of debt that they can rack up because of this. However, this time around the complaint has come from Escobar Inc, the trademark company of a Colombian drug lord and one of the many companies partnered with one of Europe's most valuable BNPL firms.

Escobar Inc has now been added to the list of MPs, financial campaigners and charities calling on BNPL providers to take on more responsibility in their evaluations of who should be accepted for their lending services.

How BNPL firms are misleading hundreds of distressed consumers

Financial campaigner, Alice Tapper, said that she had received hundreds of messages from distressed young people, particularly throughout the first lockdown, with one in six 18 to 24-year-olds having turned to buy-now-pay-later services. This mounting problem was also bought to the attention of Labour MP Stella Creasy, who has now written to the Financial Conduct Authority and the Advertising Standards Authority to raise the issue of BNPL.

The increasing number of young shoppers getting into large amounts of debt arising from BNPL services has also led to a rallying of debt charities making their support available to shoppers. Debt charities including Stepchange, the Money Advice Trust, the Debt Support Trust and Christians Against Poverty are calling on BNPL firms to better explain the risks to customers' finances in their adverts.

While there is evidently an increasing number of concerns being raised, a major issue with some BNPL providers such as Klarna, is that they are not authorised by the UK's Financial Conduct Authority (FCA) but use "passported" permissions from their own countries to operate in the UK. While Klarna is regulated by the Swedish Financial Supervisory Authority, Alice Tapper has called for all BNPL products to be regulated in the UK. On Klarna's pay-later products, there is no legal compulsion to include risk wording on adverts and at checkout and accordingly she observes there is therefore "no counter balance to this genius marketing".

 

Escobar Inc believes suing Klarna will delay its IPO

It appears that the UK is not the only country that has had issues with the popular Buy Now Pay Later firm. Escobar Inc, the trademark company of a Colombian drug lord are now suing Europe's most valuable fintech company, Klarna, in the US.

Escobar Inc was set up by Pablo's brother Roberto Escobar and is run by a Kalashnikov-wielding Swedish executive known as "El Silencio". The company claims that Klarna is unfairly withholding €400,000 in cash owed to them for a thousand flashy Escobar branded mobiles phones sold via the Klarna platform. Escobar Inc is now intent on using the lawsuit to delay Klarna's IPO.

While the sums involved are not huge for Klarna, valued at $10.6bn in its last funding round when it raised $650m, it's may prove to be an unwelcome distraction for the group which is preparing for an IPO in the US and raises questions about how it got into this awkward position to begin with.

Speaking to the popular new-media site, Sifted, Gustafsson said that he was confident of winning and even delayingKlarna's planned IPO with the court case.

"I can guarantee that since my lawyers are very good, we will win in the US and that will be a big loss for Klarna. If we take this to a jury, we can get a temporary injunction. Then we can stop Klarna from going public in the US."

 

Encouraging sustainable BNPL shopping

Growing concern among an array of stakeholders, which now includes the company of a Colombian drug lord, begs the question as to whether BNPL shopping is sustainable and whether something must change in the way money is loaned.

It is possible that the loan providers will be forced to face repercussions for the debts arising. Some debt charities argue that it is the retailer's responsibility to educate their customers of the risks being undertaken when committing to any BNPL payments, and therefore could be blamed if a customer finds themselves in debt. Although it is questionable as to whether users would pay attention to any warnings, or whether the retailers understands the product sufficiently enough to fully and correctly educate their customer.

It is evident that all BNPL providers operating in the UK should be regulated by the FCA and ASA in line with existing UK based providers and that retailers require the necessary support and education regarding BNPL products and the potential risks to their customers.

 

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