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Retail workers face money challenges at alarming rate

31 May 2023

A report published by financial institution Claro Money’s wellbeing division on the effects of money worries for retail workers found that 73% of retail workers feel negatively about their... Read more…

Federation of Independent Retailers says more needed to be done to support smaller businesses in Wales

24 May 2023

Whilst it has welcomed some elements of the Welsh Retail Action plan, the Federation of Independent Retailers (the Fed) said more is needed to be done to support smaller businesses.
... Read more…

Nearly half of customer service staff consider quitting over growing customer abuse

22 May 2023

More than two-fifths (44%) of customer service staff are considering leaving their roles due to increasing levels of cost-of-living fuelled abuse from customers.
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Friendliest high-street businesses include hairdressers and coffee shops, reports new study

22 May 2023

More than half of Britons (55%) say they have received helpful life advice from a local small business owner, new research reports.
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Mixed picture emerging about Coronation effect on retail

9 May 2023

A mixed picture is emerging about the effect of the Coronation weekend across the UK's retail sector.
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Nominations open for British Business Awards 2023

9 May 2023

Nominations have opened for the 2023 British Business Awards.
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Independent retailers look to loyalty schemes to keep up with supermarkets

9 May 2023

Independent retailers are racing to keep up with rivals and retain customers as the battle for loyalty intensifies among supermarkets.
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Government urged to reinstate Tax Free shopping with UK Retailers missing out as sales surge across Europe

9 May 2023

The European retail sector has enjoyed its best month for international spending on Tax Free goods since the end of the pandemic after sales surged by 40% month on month in March 2023, taking... Read more…

Consumers feel protective of independent shops and want to support them for their ‘social good’

27 Apr 2023

New research has found that consumers feel protective of independent shops and want to support them for their ‘social good’.
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Worldwide retailers seeking new ways to attract shoppers as spending slows

26 Apr 2023

Europe's cost of living crisis has benefited discount retailers, but mid-market names are being squeezed as shoppers watch their spending, executives and analysts at an industry conference said... Read more…

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Retail workers face money challenges at alarming rate

Posted on in Business News, Cycles News

The report, published to coincide with Mental Health Awareness Week, found that 43% of surveyed employees in the retail sector had felt stressed or had experienced poor mental health within six months, with 27% saying this happens very often or all the time.

cost of living

Almost a quarter have endured burnout – a state of mental and physical exhaustion caused by work-related stress.

As a result of the cost-of-living crisis and money-related stress, 57% of retail workers say they are less productive, with 16% taking more sick days and almost 23% are looking for a higher-paid job at work.

Of the retail workers surveyed, 73% feel negatively about their finances. Yet just 15% are offered financial wellbeing benefits by their employer, compared to 36% of employees in accounting, banking and finance.

This is despite 75% of staff wanting more support with their personal finances.

Of those surveyed, 36% say they would welcome one-to-one financial coaching provided at work and 37% would be open to using self-learning resources created by experts.

Claro Wellbeing head of employee wellbeing Stacey Lowman commented:

“Supporting staff financial wellbeing is just as important as supporting their mental and physical health – in fact, all three are linked.”

Last month, a poll revealed a rising abuse and violence committed against shopworkers in the UK, with 36% of customers witnessing retail workers being abused.

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