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2024 year in review: A message from ACT Director Jonathan Harrison

18 Dec 2024

Director of the ACT Jonathan Harrison has praised the "resilience and adaptability" of the ACT and its members in an end of year message.
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Practical steps to prevent credit card and payment fraud as an independent cycling retailer

4 Dec 2024

As credit card fraud becomes increasingly sophisticated, taking these steps could help you stay ahead of the fraudsters…
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Scottish retailers call for urgent business rates support as gap widens with rest of UK

29 Nov 2024

Scottish independent retailers, including those in the cycling sector, are urging the Scottish Government to provide crucial business rates relief in its upcoming budget, as the disparity in... Read more…

Bira and ACT welcome new House of Lords report on high street regeneration

28 Nov 2024

Independent retailers back call for local leadership and simplified funding.
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Seven-in-ten cycle traders boycott Black Friday as cost pressures mount

26 Nov 2024

Seven in ten cycle retailers across the UK will boycott this year's Black Friday sales event, according to a survey of the bicycle trade by the ACT.
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Cycling club raising funds for youth bike maintenance workshops and 'go slow' inclusivity initiative

21 Nov 2024

A local cycling club is raising money and seeking donations and assistance in order to teach bike maintenance to young people through a series of workshops in 2025.
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Bira meets with Treasury members to discuss Budget concerns and business rate reform proposal

17 Nov 2024

Bira has held a meeting with members of the Treasury team to discuss concerns following its robust response to the Government’s recent Budget announcement.
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ACT teams up with Saledock to supercharge bike shop efficiency and customer experience

14 Nov 2024

The ACT has announced a dynamic partnership with Saledock - an all-in-one POS, eCommerce, and inventory management platform tailor-made for bike shops and workshops.
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'Devastating and out of touch' - independent retailers react to Budget bombshell

1 Nov 2024

Independent retailers across Britain have reacted with dismay to yesterday's Budget, with many warning of store closures, job losses and cancelled expansion plans.
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Devastating Budget Delivers Triple Blow to Independent Retailers, Says ACT and Bira

30 Oct 2024

The British Independent Retailers Association (Bira) and the ACT have condemned today's Budget as the most damaging for independent retailers in recent memory, with... Read more…

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Trade organisations call on PCCs to act on local crime as retailers report record theft

Posted on in Business News

A new campaign is calling on police & crime commissioners to tackle crime on a local level, as theft against convenience retailers reaches record highs.

Sneaky shoplifter

The Stop Shop Theft campaign, launched by groups including the ACS, the BRC and the British Independent Retail Association, as well as trade union Usdaw, is calling on every PCC in England and Wales to commit to delivering the Retail Crime Action Plan in their areas.

The crime crackdown, which was published by the National Police Chiefs’ Council in October, sets out how police should respond to and investigate thefts from retail businesses, such as prioritising attendance at the scene of crimes where violence has been used.

As part of the campaign, the groups are also lobbying for easier methods of reporting shop theft, and a single point of contact for all retailers to be established.

It comes as new figures from the ACS’ Voice of Local Shops Survey of over 1,200 retailers revealed theft reached a new record high in November 2023.

It found that 38% of independent retailers reported levels of theft had increased over the past year, compared with 8% of retailers who said theft had decreased.

This marks the highest result in the survey’s history, which has been tracking shop theft since 2012. The previous record was set in May of this year. Challenging thieves is also the top trigger of abuse and violence in store, according to the ACS Crime Report 2023.

“These shocking figures show that shop theft is still getting worse for independent retailers across the UK, despite millions being invested in crime prevention and detection measures,” said ACS CEO James Lowman.

“Prolific offenders are stealing on a regular basis without fear of being caught because they know that the police are unlikely to be able to attend.”

BIRA CEO Andrew Goodacre added: “Retail crime is having a detrimental impact on large and small retailers alike and is becoming worse. Every PCC in the UK must have retail crime on their agenda and work together in a cohesive way to address the problem.

“It is not just theft – it is also about the abuse experienced by hard-working employees and the fact that high streets are less safe with the level of crime. Retail crime harms people, business owners and communities.”

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