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Bira cautiously welcomes retail sales growth but calls for continued support

11 Oct 2024

ACT parent company Bira has responded to the BRC-KPMG Retail Sales Monitor for September 2024
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FSB launches blueprint to revitalise UK high streets and boost tourism

3 Oct 2024

The Federation of Small Businesses has launched a new initiative, which it says aims to transform high streets across the UK, by advancing economic, social, and cultural benefits, while also... Read more…

Award-winning gin distillery to open new shop in Morecambe

3 Oct 2024

A family-run gin company is set to open a new distillery and shop in Morecambe.
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‘Largest independent bookshop in the country’ to open in York

3 Oct 2024

Independent booksellers Topping & Company will open a new bookshop over multiple floors in central York in autumn 2025.
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Three quarters of British shoppers would ban paper receipts on eco grounds, new data shows

3 Oct 2024

3 in 4 Britons (77%) would ban paper receipts if they knew how many trees were cut down to generate them – and millennials are the most eco-conscious (rising to 87%).
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Bira Urges Chancellor to Safeguard Independent Retail in Upcoming Autumn Statement

24 Sep 2024

The British Independent Retailers Association (Bira) is set to address critical issues facing the UK's high streets at its upcoming Annual Conference, marking the event's return after a six-year... Read more…

Independent Retailers Association says steady inflation at 2.2% provides stability, but calls for interest rate reductio

19 Sep 2024

The British Independent Retailers Association (Bira) has said the inflation rate holding steady at 2.2% in August provides some stability for the high street - but stresses the Bank of England... Read more…

Reducing the Carbon Footprint of Cash Processing – A Guide for Businesses

17 Sep 2024

UK Finance and others who form the Cash Industry Environment Charter have been discussing best practices when it comes to cash deposits, and as a result have produced a short guide on reducing... Read more…

Local crafters band together to sell handmade goods in new shop

17 Sep 2024

A group of crafters have banded together to open a new store in Wickham, Hampshire selling their own handmade goods.
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New data - pharmacies, pubs and banks made up half of the closures on Britain's High Streets in the first six months of 2024.

17 Sep 2024

New data has revealed that a total of 6,945 stores have closed so far in 2024 - the equivalent of 38 shops per day, although if you balance this with new store openings, there's only a net... Read more…

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How Independent Retailers Can Stand Out in A Crowded Market

Posted on in Business News

An interesting article has appeared in Forbes reflecting many of the issues that Indie Retail & ActSmart members will be experiencing – the challenges and opportunities that are currently facing independent retailers.

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The article says that, with the rise of e-commerce giants and global chains, it's more important than ever for small businesses to carve out a distinct brand identity that resonates with their target audience.

The piece argues that the cornerstone of a unique brand identity is understanding what sets your business apart and that this should include some aspect of community-building to encourage business from your local area.

It also sets out how, in today’s digital age, having a strong online presence is non-negotiable, even for brick-and-mortar retailers. However, while online presence is crucial, it argues that it is also important not to neglect the physical store experience, providing immersive and memorable in-store experiences that big chains often cannot replicate.

The third element the article addresses is the importance of delivering outstanding customer service, and leveraging agility as one of the key advantages of being an independent retailer.

You can read the whole Forbes piece here.

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