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Retail industry key recruiter of people from under-utilised sections of society

15 May 2024

A new report released on behalf of the Retail Sector Council has outlined the work that the industry is doing to create more career opportunities for people that would otherwise be... Read more…

Teacher and ice-cream store manager move from Australia to take over Halifax indie bookshop.

14 May 2024

A family of booklovers are moving from Australia to become the new owners of an independent bookshop in Halifax.
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Global Payments Report says consumer choice not just influencing but dictating the future of commerce.

14 May 2024

Worldpay’s 2024 Global Payments Report has revealed a transformative shift where consumer choice is not just influencing but dictating the future of commerce.
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Competition and Markets Authority says grocers need to prioritise accurate pricing.

13 May 2024

The Competition and Markets Authority (CMA) has called on grocers to prioritise accurate pricing following a review of the way in-store prices are displayed.
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Leicester indie retailers defend ‘special’ city centre after M&S announces closure.

13 May 2024

Independent businesses in Leicester have praised the “uniqueness” of the city and its "vibrant" atmosphere after the news that M&S was set to close drew a... Read more…

Independent shops better than big retailers at surviving COVID in the UK

1 May 2024

Small shops have been more "agile" at fighting COVID sale slumps than chain stores, according to a new report.
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Bike shops and cyclists alike urged to gear up to take advantage of Local Bike Shop Day 2024

30 Apr 2024

The UK’s estimated 7.6 million cyclists are being urged to get on their bikes on Saturday May 4th and head down to their local independent bike shop, as many prepare special activities to... Read more…

Peterborough store selling solely local products looks to expand.

29 Apr 2024

A Peterborough store stocking products solely from local entrepreneurs said it is bucking the High Street trend and looking to expand due to its success.
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BIRA launches ‘High Street Matters’ podcast for independent retailers

29 Apr 2024

BIRA is giving independent businesses across the UK a powerful new resource with the launch of its “High Street Matters” podcast.
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Tesco accused of undercutting local shops via its wholesale business.

29 Apr 2024

The Guardian has reported independent shopkeepers saying prices they pay at Tesco’s cash-and-carry arm Booker are often higher than in Tesco’s stores.
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Independent retail bodies welcome new report aimed at tackling retail crime.

Posted on in Business News

ACS (The Association of Convenience Stores) and the Federation of Independent Retailers (The Fed) have both welcomed a new report published by the Association of Police and Crime Commissioners, highlighting the ways that PCCs across England and Wales are engaging with businesses to tackle retail crime.

crime scene

The report follows the publication of the Retail Crime Action Plan in 2023 which establishes how police officers should respond to shop theft and violent incidents in stores. All police forces have signed up to the Action Plan.

Police and Crime Commissioners are responsible for setting the priority of their respective local police forces and holding them to account when assessing their response to crimes like shop theft and abuse.

The report expands on what PCCs are doing to protect retailers and members of the public on a case-by-case basis, showing who the PCCs are working with, what others have said about their approaches, and an evaluation of their approach’s effectiveness.

A wide range of techniques and approaches have been adopted by PCCs, such as introducing new technology to identify offenders, implementing new education programmes to reduce the rate of crime, and changing how police forces respond to calls and incidences.

One example from the report highlights the Violence Reduction Partnership (VRP) in West Yorkshire, which introduced forensic marking technology to tag individuals and objects with unique forensic codes to help identify any items or subjects involved in criminality.

This has already reduced the number of calls related to shoplifting by 44% in 3 months following its introduction at Wakefield city centre, and the report notes that there is a great potential for it to improve these rates even further.

 ACS chief executive James Lowman said: “We strongly welcome the focus on retail crime in this report, highlighting the work that PCCs are doing across England and Wales to make a difference on retail crime. We’ve been pushing for action to support retailers in reporting and tackling crime for several years, so it is encouraging to see progress being made in this area.

“Implementing the Retail Crime Action Plan is a strong start, but we need to ensure that barriers to reporting are removed, and prolific offenders are identified quickly so they can be apprehended by the police and the full extent of their crimes accounted for.”

In the months leading up to the Police and Crime Commissioner elections in May 2024, the ACS Stop Shop Theft campaign calls on all PCCs to provide essential information about what they are doing to reduce retail crime in their area, to establish a single point of contact on business crime for retailers when reporting incidents, and to provide clarity on how retailers can submit evidence of crimes happening in their stores.

The Federation of Independent Retailers (the Fed) said it was pleased to see police and crime commissioners (PCCS) across England and Wales are responding to its calls for more action to protect retailers and the public.

Fed officials and members have been meeting with their respective PCCs in recent months to impress upon them the urgent need to tackle attacks and shoplifting, which have soared to epidemic proportions.

The Fed’s national president Muntazir Dipoti said: “We have held numerous meetings with PCCs all over England and Wales to highlight the number of retail crime incidents our members experience day in, day out.

“It is pleasing to discover that the APCC is taking this matter seriously and that police forces are now being held to account in an effort to clamp down on offenders.”

The Fed recently launched its Safe, Secure, Supported campaign calling for government grants of up to £1,500 to help smaller retailers improve their security measures, including effective CCTV systems.

Retailers can contact their local Police and Crime Commissioners through the Stop Shop Theft campaign website

You can read the full version of the Association of Police and Crime Commissioners' report here.

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