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2024 year in review: A message from ACT Director Jonathan Harrison

18 Dec 2024

Director of the ACT Jonathan Harrison has praised the "resilience and adaptability" of the ACT and its members in an end of year message.
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Practical steps to prevent credit card and payment fraud as an independent cycling retailer

4 Dec 2024

As credit card fraud becomes increasingly sophisticated, taking these steps could help you stay ahead of the fraudsters…
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Scottish retailers call for urgent business rates support as gap widens with rest of UK

29 Nov 2024

Scottish independent retailers, including those in the cycling sector, are urging the Scottish Government to provide crucial business rates relief in its upcoming budget, as the disparity in... Read more…

Bira and ACT welcome new House of Lords report on high street regeneration

28 Nov 2024

Independent retailers back call for local leadership and simplified funding.
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Seven-in-ten cycle traders boycott Black Friday as cost pressures mount

26 Nov 2024

Seven in ten cycle retailers across the UK will boycott this year's Black Friday sales event, according to a survey of the bicycle trade by the ACT.
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Cycling club raising funds for youth bike maintenance workshops and 'go slow' inclusivity initiative

21 Nov 2024

A local cycling club is raising money and seeking donations and assistance in order to teach bike maintenance to young people through a series of workshops in 2025.
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Bira meets with Treasury members to discuss Budget concerns and business rate reform proposal

17 Nov 2024

Bira has held a meeting with members of the Treasury team to discuss concerns following its robust response to the Government’s recent Budget announcement.
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ACT teams up with Saledock to supercharge bike shop efficiency and customer experience

14 Nov 2024

The ACT has announced a dynamic partnership with Saledock - an all-in-one POS, eCommerce, and inventory management platform tailor-made for bike shops and workshops.
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'Devastating and out of touch' - independent retailers react to Budget bombshell

1 Nov 2024

Independent retailers across Britain have reacted with dismay to yesterday's Budget, with many warning of store closures, job losses and cancelled expansion plans.
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Devastating Budget Delivers Triple Blow to Independent Retailers, Says ACT and Bira

30 Oct 2024

The British Independent Retailers Association (Bira) and the ACT have condemned today's Budget as the most damaging for independent retailers in recent memory, with... Read more…

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Bike shop owner slams police’s “abject apathy” after three shops broken into in one night

Posted on in Business News, Cycles News

A cycle shop owner has criticised the police’s “abject apathy” towards bike theft after thieves attempted to break into his store for the second time in a year, on the same night two other bike shops and a private residence were also targeted.

police car

In one night, at least 17 bikes and other items were stolen during the series of raids which took place across Sussex.

At the Giant store in Shoreham, six men in balaclavas were spotted by local residents – who took videos of the burglary – breaking into the shop and stealing 14 high-end e-mountain bikes.

A private home was also burgled, with the thieves making off with, among other things, two Kinesis bikes and a Canyon gravel bike.

The thieves were thwarted, however, while trying to access South Downs Bikes, when a neighbour disturbed them interfering with the shop’s front door lock, causing them to scarper in a black BMW.

The failed Saturday raid is the second time in a year that South Downs Bikes has been the subject of a break-in, after three e-bikes were taken when a thief broke the shop’s office window with a brick.

And after none of the perpetrators were found in the wake of the first burglary, the Storrington shop’s director, Martin Richardson, isn’t convinced of Sussex Police’s ability to deal with what he refers to as a bike shop break-in “epidemic”.

 “It seems like it’s spreading from one shop to the next. It’s like an epidemic,” Richardson told road.cc.

“We had a break-in about 12 months ago. A guy chucked a brick through the office window and stole three e-bikes. They put them in their van and realised that the bikes from an earlier break-in weren’t of the same quality as ours, so they dumped the seven bikes in one of our neighbours’ gardens!”

Referring to Saturday’s spate of break-ins, the South Downs Bikes director said: “I was speaking to the manager of the Giant shop in Shoreham, and residents took videos of these six guys in balaclavas, entering and exiting the shop with multiple e-bikes.

“We were able to capture an image of the one of the individuals who drove up in a black BMW and disabled the CCTV at the front of the shop externally. And we watched him on the CCTV take a little tool out of his pocket and get the lock off the door in a matter of 30 seconds!

“When we were broken into last time, the police officers eventually turned up and said ‘right, we’ve made a note of this, we’ll send you a crime number by email, and that’s the last you’ll see of us’. And we never heard anything whatsoever. They don’t give a damn, do they?”

“This time, I’ve only been talking to the Sussex Police by email. The response, as usual, is lukewarm. I obviously contacted them initially on their 101 and have now received the perfunctory crime number relating to the attempted break-in.

“I get the impression that provided you get a crime number and contact your insurance company, that’s the end of the matter as far as our wonderful police force is concerned. That’s why we securitise ourselves in such a way, because the police aren’t going to do anything. Abject apathy comes to mind.”

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