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Government Launches 'Together for our Planet' to encourage SMEs to cut emissions

1 Jun 2021

The Together for our Planet campaign encourages small businesses to pledge to cut their emissions to net zero by 2050 or sooner, while helping them grow, adapt and seize new opportunities.... Read more…

Register as a supporter for #BikeIsBest Spring Summer Campaign

28 May 2021

The Cycling Marketing Board has united with the ACT and other leading cycle organisations into one powerful voice, with a single mission - to get more people riding bikes, more often.
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#ShopKind campaign gathers momentum as retail industry comes together to tackle shopworker abuse

27 May 2021

The #ShopKind campaign was launched in April with the purpose of spreading awareness of the violence that takes place in shops on a dailybasis.
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Ecommerce expected to grow 91% in 2021, research shows

27 May 2021

Researchby RedEye shows that ecommerce growth will likely continue, after the initial excitement around physical shopping dies down.
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Retail sales in March and April 'better than expected'

26 May 2021

Retail sales in March and April 'better than expected', according to theBritish Retail Consortium's (BRC) Economic Briefing Report reported by Read more…

House of Commons thanks greeting card company Bexy Boo for community support

25 May 2021

A member of the GCA, Bexy Boo, has received a letter of thanks from the House of Commons for all the work she has done to support her home town of Knutsford

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Strengthen your Global Payments account security with multi-factor authentication

20 May 2021

On 22 May, Global Payments are adding multi-factor authentication (MFA) as a new step in the Merchant Portal login process. It's an extra layer of protectionfor your account credentials and... Read more…

Workshop announced for impending export VAT rules impacting B2C Trading

14 May 2021

The EU's incoming One Stop Shop (OSS) VAT return for e-commerce aims to simplify VAT obligations for companies carrying out cross-border sales of goods and services (mainly online) to... Read more…

Businesses offering retail finance can now save hundreds of pounds per year with ActSmart's new initiative

13 May 2021

ActSmart members will be able to save time and money when offering retail finance with the new Retail Finance Appointed Representative initiative
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ActSmart partners with Maybe* to help retailers find social media success

13 May 2021

ActSmart are partnering with the social media management platform Maybe* in a bid to get more cycling retailers up-to-date in the world of social media
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#ShopKind campaign gathers momentum as retail industry comes together to tackle shopworker abuse

Posted on in Business News, Cycles News

  • 1.2 million incidents of verbal abuse and 40,000 incidents of violence against shopworkers in the last year
  • 65% of shopworkers have experienced Covid-related threats with 400 abused every day

The #ShopKind campaign was launched in April with the purpose of spreading awareness of the violence that takes place in shops on a daily basis.

40,00Shopkind0 shopworkers were victims of violence in the last year according to a 2021 Crime Report from the Association of Convenience Stores (ACS).

ACS are a member of the Independent Retailers Confederation (IRC), a well-established organisation representing c.100,000 independent retailers throughout the UK. 

The Crime Report comes as the UK's biggest retailers, the Home Office and independent charity Crimestoppers have today rallied together and launched a new campaign urging the public to ShopKind after the reopening of non-essential stores and shops across the country.

The #ShopKind campaign urges the public to be mindful of shopworkers' essential role in supporting people during these difficult times and emphasises that we should all treat workers and other customers with respect, kindness and gratitude.

The Home Office backed campaign is supported by major high street names as well as the nation's independent shopkeepers, and the shopworkers Union USDAW. Over 100 retailers, local authorities and police representatives are supporting the campaign. The ShopKind campaign will be visible across high streets and social media from today.

Abuse and violence towards shopworkers is a bigger problem than many people might think, with at least 400 shopworkers abused every day according to the British Retail Consortium.

The 2021 Crime Report, shows that over the past year there have been over 1.2million incidents of verbal abuse, and around 40,000 incidents of violence against people working in convenience stores. Of these, more than a quarter involved a weapon, such as a knife, hammer, axe, or syringe.

Two-thirds of retailers (65%) have experienced Covid-related threats, with the most common causes of abuse being: reminding customers to wear face coverings, reminding customers of social distancing measures and queueing outside stores.

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