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Indie Retail COVID-19 Reopening Resources and Guidance 2021

31 Mar 2021

Indie Retail have created an updated guidance document for shops that are now reopening after previously closing
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Local Bike Shop Day 2021 scheduled to take place August bank holiday weekend

30 Mar 2021

Following a survey completed by IBDs and key members of the cycling industry, there has been a majority agreement that Local Bike Shop Day should one again be delayed to late summer.
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Business rates appeals denied amid new £1.5bn relief package

26 Mar 2021

The government has said it will legislate to "rule out" business rates appeals related to the Covid-19 pandemic, as it unveiled a new £1.5 billion relief package.
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ACS 2021 Crime Report now available

23 Mar 2021

The report found that retail crime has a huge economic impact on local shops, costing £142 million, but also a direct impact on people working in shops from violence and verbal abuse.... Read more…

Ipswich shows innovation in aims to become 'UK's first 15-minute' town

17 Mar 2021

The concept promotes cycling and walking while also aiming to improve quality of life
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Maybe* CEO featured in list of 40 Digital Women to Watch 2021

15 Mar 2021

Maybe* CEO Polly Barnfield OBE is shortlisted for the Digital Innovator of the Year award which recognises individuals who have harnessed the latest in digital and tech over the past year... Read more…

Plastic Bag Charge to Change from End of April

8 Mar 2021

Guidance on which single use carrier bags retailers must charge for in each nation

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'Cyber Action Plan' to help increasingly digital small businesses stay secure from rising threats

5 Mar 2021

As part of the Cyber Aware campaign, a self-assessment tool for sole traders and micro businesses has been developed
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GCA releases Mother's Day and Easter toolkits

4 Mar 2021

The Greeting Card Association (GCA) have created a both Mother's Day and Easter 2021 toolkit, with the aim of helping retailers promote theseevents in their stores and online.
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Budget 2021-22 Briefing: Business rates holiday extended, restart grants for retailers and reduced VAT

3 Mar 2021

Key highlights include an extension to the business rates holiday and furlough scheme, as well as new £6000 "restart" grants for non-essential retailers.
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Indie Retail COVID-19 Reopening Resources and Guidance 2021

Posted on in Brands & Products News

After many retail businesses were told at the beginning of the third lockdown to once again close their doors and move online where possible, there is no question that the lockdown will change the way that consumers shop in the long-term.

Research suggest that customers now place a higher value on customer service than they did before COVID-19, but that they still may feel uncomfortable physically visiting many shops for a long-time as of yet. While we have seen a great shift towards online shopping over the last few months, it is now time to start planning for customers walking through high-street doors once again from 12th April.

The following guidance is for shops that are now reopening after previously closing. The aim of the document is to enable retailers to operate efficiently while implementing social distancing and other safety measures with various advice and resources.

The safety and wellbeing of every member of staff and customers is Indie Retail's number one priority, and therefore it is important that virus control restrictions continue to limit transmission. Any recommendations or changes to normal practice should be communicated to your insurance provider. Indie Retail is not liable for the guidance presented in this document.

The guide provides:

  • Advice on getting back up and running safely after business closure
  • Advice on sourcing materials for shielding/social distancing
  • A COVID-19 re-opening an empty building checklist
  • How to let the UK know that you are open
  • Advice on workplace COVID-19 testing
  • How to use social media to invite customers back
  • Addition resources

Download the Indie Retail COVID-19 Reopening Resources and Guidance Document 2021

 

Useful links

If you have any other queries please contact us.